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Chapter 7 · Booking

What clients see when they book

About 5 minutes

Your booking page is where a client picks a session, chooses a time, signs and pays. Walk through it once as a client, so you know exactly what they go through.

This lesson books the Family Session as a client called Jessica Miller, and stops before the payment.

Have this ready

Step by step

Get there

  1. Press the gear icon at the top right.

  2. Press Booking, then Booking page.

  3. Press View page. Your booking page opens in a new tab.

Pick a session

  1. Press Book now on the Family Session card.

    To see the page as a client does, copy its address into a private browser window.

Fill in the booking

  1. Type a name, email and phone number, then press Start.

  2. Press a day that is not greyed out.

    Greyed days are closed, past, or too soon for your Notice (days).

  3. Press a time, then press Continue.

    The 15-minute gaps between times are your Buffer after.

  4. Answer the questions from your questionnaire, then press Continue.

    Questions marked with an asterisk (*) must be answered.

  5. Read the contract. Mankai has filled in the client, the session, the date and the price.

  6. Type the client’s full name as a signature and tick the box, then press Continue.

  7. The last screen shows Due today and Due before session. A real client pays here.

    Due today is the $100 deposit plus sales tax, so $108.88 here. Stop here when you are only looking.

You're done when

You have seen every screen a client sees, from picking a session to the payment screen. Next, block off time when you are away.

If something's not right

A session type is missing from the page

Check that This session type is active is ticked. Then look again in a private window.

The time I expected is not offered

Times follow your studio hours, blocked days and sessions already booked. See Set your studio hours.

Can I send a client straight to one session?

Yes. On Session Types, press Copy link beside the session and send that link.