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Chapter 11 · Money

Remind a client about a late invoice

About 3 minutes

When an invoice passes its due date, it moves to Overdue at the top of your list. You can email the client a friendly reminder straight from the invoice.

Step by step

Get there

  1. Press Money in the top bar.

  2. Choose Invoices under Client billing.

Set it up

  1. Press the overdue invoice. Late ones are listed first, in red.

  2. Press Actions at the top right.

  3. Choose Send payment reminder.

    This choice only appears on an invoice that is past its due date.

  4. Press Send reminder to email the client.

    Mankai asks first, so nothing is sent until you press Send reminder.

  5. A green message says Payment reminder sent. Your client has the email.

You're done when

Your client has an email about the overdue balance. To see every late invoice at a glance, open Money review and look at Still to come in.

If something's not right

I cannot find Send payment reminder

It appears under Actions only when the invoice is past its due date. An invoice that is not late yet shows Record payment and Open client instead.