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Chapter 11 · Money

Send an invoice

About 6 minutes

An invoice is a bill for work that is not part of a booking, such as framed prints, an album or extra edited photos. Your client gets it by email and in their portal, and can pay it from there.

Bookings make their own invoices. You write one yourself when a client orders something extra.

Have this ready

  • The client already in Mankai. Clients are added when they book, or from Clients.

Step by step

Get there

  1. Press Money in the top bar.

  2. Choose Invoices under Client billing.

Add what you are charging for

  1. Press New invoice at the top of the list.

  2. Type what you are charging for under Description, for example Framed 11x14 print.

  3. Set Qty, then type the price of one under Unit price.

  4. To bill for something else on the same invoice, press Add line.

  5. Fill in the new line the same way. Add as many lines as you need.

Choose who it is for

  1. Open the Details tab.

  2. Type a name in Invoice title, such as Framed prints: Miller. Your client sees it on the invoice.

  3. Start typing your client's name under Client, then choose them from the list.

  4. Under Status, choose Open.

    Draft keeps the invoice private to your team, so you can save it and finish later. Open sends it to your client.

Check it and send it

  1. Open the Payment tab. Pay in full and Sales tax suit most print orders, so leave them as they are.

    For a big job, Deposit + plan lets the client pay a deposit first and the rest in monthly payments.

  2. Look at the preview on the right. It is exactly what your client will see.

  3. Press Save at the top right. Your client gets an email, and the invoice appears in their portal.

  4. Press Close at the top left to go back to your invoices.

  5. Your new invoice is in the list, with the client's name and the date it is due.

You're done when

The invoice is open, and your client can see it and pay it. When they do, or when you record a payment yourself, it turns Paid. See Record cash, a check or a transfer.

If something's not right

I saved it, but my client cannot see it

Open the invoice with Edit invoice, then check that Status on the Details tab says Open. A Draft is only visible to you.

The sales tax is wrong, or missing

The tax on an invoice comes from your rate in Settings, under Billing & Tax and then Tax & currency. On the Payment tab of the invoice, Sales tax switches it on or off for that invoice.

How long does my client have to pay?

Fourteen days from the day you save it, unless you set a Due date on the Details tab. Leave Due date empty to use the default.